You can return PUNCUBE products free of charge within 30 days of receiving your order - we will cover the return costs. If your country within list below 24 countries.

Germany, Russia, Israel, Belgium, United Arab Emirates, Portugal, Switzerland, Japan, South Korea, Chile, Mexico, Italy, France, Ukraine, Spain, Saudi Arabia, Brazil, Australia, Czech Republic, United Kingdom, Poland, Netherlands, United States, Canada

You will need your order number for this - you will find this in the order confirmation email. It consists of a # followed by five digits, e.g. #12345.

Please note that the product must be received in original working condition with original packaging. 

Our team is here to respond to any of your inquiries.

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Simply send us an email to or use the form below. When we are not napping, we will respond to you within 24hrs.